Our 100% satisfaction guarantee policy proves our confidence in the quality of products that we offer.

• We are not just looking to sell a cartridge to you. We want you to be happy with our products.

• We sell high quality remanufactured and compatible products. We warrant these products to be free of defects both in materials and workmanship for a period of 6 months from the original purchase date. We take extra care in selecting our vendors. We insist on quality and not on just low prices. This means that you are guaranteed 100% satisfaction with our products.

• If you are not satisfied with the quality of our remanufactured and compatible products for any reason, we will replace the item or refund your money within six months from the original date of purchase. Depletion of ink or toner is not covered in warranty.

• Though our product defect rate is very very low, every effort will be made to resolve a problem to the customer's satisfaction. Each and every customer's satisfaction is very important to us.

• Manufacturer's warranty applies on all OEM cartridges. The customer will need to take up with the manufacturer for any warranty issues.